The calm at the center of a pearl

March 18, 2008

The Orange has definitely gone rancid and other money related matters.

Filed under: Uncategorized — kyraninse @ 4:31 am

It’s final — once I find another online bank that offers consistently competitive rates, I’m quitting ING.

It’s truly ridiculous at this point how much their rates have fallen. 2.75% for a 12 month CD and 3.0% for the savings account. I currently have about 1k with them, but once my CD that’s currently earning 5.25% runs its course, I’m taking my money out.

I love their concept of sub-accounts and to be honest, their interface and website has been a joy to work with. However, they’re increasingly making me feel like they’re profiting off my loyalty and subsequent apathy.

On another note, I’m never dealing with Wachovia again. They have royally screwed me over — with my help it’s true, but I really don’t appreciate how they don’t seem to want to deal with the problems at all. That level of lousy customer support is ridiculous.

Essentially, I opened a account with them for the account opening bonus and funded it with $100. However, in my infinite stupidity, I wrote the check to them instead of to myself because I forgot that you had to write it to yourself. Well, what happened was that they messed up my name AND they deposited the check and have since then ignored all efforts I made to:

  1. Get my name corrected.
  2. Get my $100 back.
  3. Try to get SOME reaction out of them after posting formal letters stating my grievance.

Now they’ve assessed me fees on that bank account which I will have to deal with at some point. Right now I’m stuck in thesis-mode so I don’t want to deal with it, but come IS monday I won’t have an excuse any longer and they’re going to have to deal with me.



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